By Laura Koran, CNN
Washington (CNN)
An independent watchdog
responsible for overseeing the State Department issued a new
report Thursday that says there are significant problems in how the
department handles requests for information from the public, and that some
information held on private
servers or in private accounts are being missed.
The office of the inspector
general conducted a review of the department's freedom of information act
response process after it was revealed that former Secretary of State Hillary
Clinton used a private email server for official communications and that her
emails were not archived until she turned them in at the State Department's
request in December of 2014 -- nearly two years after she left office.
Secretary of State John Kerry
asked the inspector general to conduct the review in March after Clinton's
email practices became public, and in September appointed a "transparency
coordinator," Janice Jacobs, to improve document preservation efforts
going forward.
Jacobs' appointment was "born
out of frustration" on Kerry's part that the State Department has come
under fire by federal judges and members of Congress for not being responsive
to requests by the public and Congress for documents, a senior official told
CNN at the time.
While the State Department
says Clinton's use of a private email server did not break any rules as they
were written at that time, officials have readily acknowledged the strain these
requests put on the department -- a strain that has caused some of the issues
outlined in Thursday's report.
"OIG's past and current
work demonstrates that department leadership has not played a meaningful role
in overseeing or reviewing the quality of FOIA responses," the report
states, adding that searches "do not consistently meet statutory and
regulatory requirements for completeness and rarely meet requirements for
timeliness."
Timeliness has been a
recurring issue, the report concludes, noting that "although FOIA requires
agencies to respond to requests within 20 working days, some requests involving
the office of the secretary have taken more than 500 days to process."
The report ultimately issued
four recommendations to the State Department, including staffing increases and
better oversight from leadership.
State Department spokesman
John Kirby said in a statement that the State Department is implementing the
OIG's recommendations.
"We remain committed not
only to transparency but to making our efforts in that regard as efficient as
possible," Kirby said.
Conservative group Judicial
Watch, which is suing the State Department over failure to provide records
related to the employment of top Clinton aide Huma Abedin, said in a statement
Thursday that the email controversy is "worsening."
"The State Department OIG
report is half-baked but nonetheless devastating in laying out the violations
of law and regulations by Hillary Clinton and her then-Chief of Staff Cheryl
Mills," the group said in a statement. "Judicial Watch plans to share
this report with several federal courts considering our requests for discovery
about the Clinton email issue."
The report's release comes as
the State Department's FOIA office is in the process of reviewing 55,000 pages
of Clinton's emails for release. The department has published about three
quarters of those emails so far, in some cases with redactions, and will be
releasing approximately 2,900 more later Thursday.
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